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Versa 2 not receiving notifications

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‎12-17-2020 00:48 - last edited on ‎12-17-2020 04:03 by Fitbit Moderator

‎12-17-2020 00:48 - last edited on ‎12-17-2020 04:03 by Fitbit Moderator

I can't get messages from whatsapp etc. Because after synchronization with my phone the fitbit app inform me, that I have to restart my phone because the messageservice is not working. Hope someone can help.

 

 

Moderator edit: updated subject for clarity

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‎12-17-2020 04:02 - last edited on ‎02-12-2025 13:58 by Fitbit Moderator

‎12-17-2020 04:02 - last edited on ‎02-12-2025 13:58 by Fitbit Moderator

Hi @Maibritt, welcome to our Fitbit Community. Regarding the notifications issue that your Versa 2 has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor your watch during the next 24 hours and see if it receives notifications properly.

Keep me posted on the outcome.

JuanJo | Community Moderator

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