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Versa 2 not receiving text notifications

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‎01-03-2021 15:35 - last edited on ‎01-03-2021 17:58 by Fitbit Moderator

‎01-03-2021 15:35 - last edited on ‎01-03-2021 17:58 by Fitbit Moderator

My Versa 2 suddenly stopped receiving text notifications (this is the second time) on my iPhone XR. I have triple checked all settings, I’ve even removed it from Bluetooth and readded it. I have tried every method to resolve it that I’ve found and still nothing. I receive all other notifications just no text. This is my second Fitbit that has had this issue. 

 

Moderator Edit: Clarified subject

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‎01-03-2021 17:53

‎01-03-2021 17:53

Hi @Tjmock13, welcome to the Community Forums.

 

Thanks for the details that were shared in your post and for trying some troubleshooting steps before posting over here. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

I'll be here if further assistance is needed.

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