help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 not receiving text notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-18-2021 08:24 - last edited on ‎02-19-2021 16:12 by Fitbit Moderator

‎02-18-2021 08:24 - last edited on ‎02-19-2021 16:12 by Fitbit Moderator

Is anyone still not getting texts to their Versa 2? I have tried every "solution" I could find on the internet. A friend of mine has a Versa 2 as well and gets her texts. 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎02-18-2021 11:37

‎02-18-2021 11:37

Your phone has to be happily syncing for it to work. Is it having difficulties?

The simplest solution, if it was working?, is to restart both watch and phone, and make sure Notifications is well setup.

 

Try this link about it all.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎02-19-2021 16:12

In response to Guy_

‎02-19-2021 16:12

Hi @sreeves1991, welcome to the Community Forums.

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device are you currently using? Also, when was the first time you experienced this? Do you receive phone call and calendar notifications? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Looking forward to your reply.

Best Answer
0 Votes