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Versa 2 not recognizing walks correctly

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‎02-03-2022 12:32 - last edited on ‎02-08-2022 18:10 by Fitbit Moderator

‎02-03-2022 12:32 - last edited on ‎02-08-2022 18:10 by Fitbit Moderator

I have 'auto recognize activity' set to >15 mins, which I think is the default. Starting yesterday though, there are like 100 auto walking entries all consisting of 1ish mins of activity. I double checked my settings and nothing has changed. Firmware hasn't changed so I'm unclear on what changed yesterday.

 

Moderator edit: updated subject for clarity

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‎02-08-2022 18:09

‎02-08-2022 18:09

Thank you for visiting the Fitbit Community, @powellar.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the information provided.

 

For further investigation, please provide the following information:

 

- Have you linked your Fitbit account to a third party app?

- Attach a screen shot of the auto walking entries shown on your Fitbit account.

 

I'll be waiting for your response.

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