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Versa 2 not showing in Android Bluetooth options

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‎02-03-2020 11:02

‎02-03-2020 11:02

I had to reset my network/bluetooth settings on my Google Pixel 3 XL phone.  After doing that my Versa 2 no longer shows up in the Bluetooth options on the phone.  If I go into the Fitbit app it sees the Versa 2 and is even sync'ing properly.  But when I go to the Bluetooth options the device is not there.  Is it no longer supposed to show up under Bluetooth?  There is no pairing option (that I can find) on the smartwatch.  I want to make sure it is working properly and not missing any settings/notifications if this is not working as expected.

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‎02-18-2020 06:00 - last edited on ‎01-22-2025 06:30 by Fitbit Moderator

‎02-18-2020 06:00 - last edited on ‎01-22-2025 06:30 by Fitbit Moderator

@Mark75 It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

Let me help you with your Versa 2 not showing on your phone's bluetooth settings. The syncing process is handled by the app, this is why you can sync your Versa 2 even if it isn't showing on the app. Still you can go to your Versa 2 settings and where it says Bluetooth use the different options to link it to your phone.

Let me know how it goes.

Alvaro | Community Moderator

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