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Versa 2 not showing notifications from my Android

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I recently got a used fitbit versa 2 and it will not show txt or calls from my android. 

 

 

Moderator edit: subject for clarity 

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You need certain requirements to use all the features. here is the article about compatibility of the devices - click to read.

Stepping in the U.S.A. since September 2013. Android 14

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Welcome to the Fitbit Community, @Mhuegel24. It's nice to see you around and thank you for your help, @Odyssey13.

 

@Mhuegel24 Thanks for the details shared in your post. I was able to see that you have already contacted our Support team regarding this. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you. You can confirm our troubleshooting tips in Why are notifications delayed or missing? 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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