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Versa 2 not switching on

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‎03-18-2023 05:02

‎03-18-2023 05:02

My versa 2 watch is not switching on since Monday night. I had gone for swimming wearing the watch and it got a bit slow after that. In the night there was a warning on the watch saying "Too hot" and after that it went off. Since then I have tried everything including charging etc. But not turning on. Any suggestions!?

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‎03-19-2023 13:10

‎03-19-2023 13:10

@Nikhil_87 , A warm welcome to the Community! Thank you for your message and efforts. 
Please make sure that the Versa 2 is totally dry. 

Then put it to charge for at least 30 minutes and try to restart the watch afterwards. 
How do I restart my Fitbit device?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎03-19-2023 21:34

In response to JuanFitbit

‎03-19-2023 21:34

Hi Juan. Thanks Have tried this but didnt work. I kept the watch overnight to dry and charged for hours in morning but still its not switching on.

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‎03-20-2023 11:55 - last edited on ‎03-17-2024 10:38 by Fitbit Moderator

In response to Nikhil_87

‎03-20-2023 11:55 - last edited on ‎03-17-2024 10:38 by Fitbit Moderator

@Nikhil_87 , Thank you for your reply and confirmation. 

Our team has been informed and they will be providing further support via email 

You should receive a message soon. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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