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Versa 2 not syncing accurately

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‎11-16-2020 18:10

‎11-16-2020 18:10

On my watch it says that I have 113 active minutes and when I try to sync it to my app it says i have 0. I also tracked a workout that synced as me spending every minute in a below zone when My graph showed all of my zones accurately. My steps and calories are also off as well. I have tried disconnecting and re-pairing it, and restarting the watch and the app. 

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‎11-16-2020 19:55

‎11-16-2020 19:55

I’m having the exact same problem! I’m watching it increase on my watch and the app on my phone has been at “1” all day. Second day in a row. I’m getting tired of the constant problems. 😡

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‎11-17-2020 08:42

In response to JenMarie2003

‎11-17-2020 08:42

Ever since i got my versa 2 in May/June of this year, it has not read my heart rate accurately no matter what i do. I will be running and it says that my heart rate is 105-120 bpm but when i am sitting it is 130+ bpm. Also while I am working out, it rarely reads my heart rate as being higher than 140 bpm, but i have another heart rate monitor that reads 170-180bpm, which feels much more accurate. I am also so fed up with all of these issues as they have been happening since I bought it. I don’t want to switch to an Apple watch because the fitbit does what i want it to do and the battery is WAY better, but if it’s not going to read accurately I don’t see the point of it. 

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