09-09-2021
13:32
- last edited on
09-09-2021
14:55
by
EdsonFitbit
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09-09-2021
13:32
- last edited on
09-09-2021
14:55
by
EdsonFitbit
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In the last few weeks my versa 2 won't synchronise correctly with my android phone(includes all alerts, steps, activity goals etc). Everything has worked amazingly for a long time prior to this.
I am getting the units synchronised if I reboot both my watch and phone- although this needs to be done every 3-4days now, so it's a bit frustrating.
Anyone else experiencing the same issue?
Moderator edit: updated subject for clarity
09-09-2021 14:55
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09-09-2021 14:55
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Welcome to the Fitbit Community, @Elen.ar.
Thank you for trying to resolve the issue with your Fitbit Versa 2 before contacting us.
To resolve syncing issues, we recommend following these troubleshooting steps.
In addition, you can set up your Watch as a replacement device:
- Tap the Today tab
, and tap your profile picture.
- Tap Set Up a Device.
- Choose your device and follow the on-screen instructions to continue.
Hope this helps.
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