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Versa 2 not syncing with MFP

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‎09-27-2020 07:24 - last edited on ‎09-27-2020 20:39 by Fitbit Moderator

‎09-27-2020 07:24 - last edited on ‎09-27-2020 20:39 by Fitbit Moderator

I am extremely upset that my phone (Samsung Galaxy S10) will not sync MyFitnessPal to my Versa 2!!  I am not understanding how some phones that are supposed to work are not.  These are expansive devises for them not to be compatible.  Or whatever the reason my be.  I'm not sure.  But I am NOT happy!

 

Moderator Edit: Clarified subject

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‎09-27-2020 20:34

‎09-27-2020 20:34

Hi @Sotam, welcome to the Community Forums!

 

Thhanks for bringing this to our attention and for the details that were shared in your post, I understand how frustrating this matter can be for you. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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