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Versa 2 not syncing

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  • Once again versa 2 not syncing.  Have completed all instructions on more than one occassion on what to do to fix. With no luck. 

Moderator Edit: Clarified subject

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Hi there, @Nznana. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 2 is still not syncing. I understand how annoying this can be, I will do my best to help you with this!

As a first approach, I'd recommend checking if your mobile device meets the requirements to properly operate with your Fitbit device. For more information, see Fitbit Compatible Devices.

In addition, please confirm if you've tried all the steps provided here Why won't my Fitbit device sync? in the order listed. 

Maria | Community Moderator, Fitbit


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I have tried everything. This happened several weeks ago. Took about 3 days to fix itself. Believe it is not from my end. It has not been right since months ago when it was a major problem from your end.

Sent from my iPad
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I am having the same issue, I think it started when I did the update on my iphone. It is getting really annoying that I have to reboot everytime I want to sync my fitbit.I have always had fitbit but I'm seriously thinking of going elsewhere. All the things they say to do, I've done several times. Works one time to sync then that's it. 

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I have the same problem.  The app on my phone is correct, but my watch (although lit) shows no data, only the time.  I have done everything you suggested to Nznana.  How else can I solve this?IMG_5720.jpegIMG_5721.jpeg

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