Versa 2 not tracking sleep correctly

[MandiAltman]

Since the last update on my Versa 2 the sleep tracker is acting all wonky. It will do a sleep score for half the night, then a non-sleep score analysis (nap) for the last 2 hours and there will be 1 or 2 hours completely unaccounted for.  🤷‍:female_sign: So... either I'm being abducted by aliens 👽  every night or there is a glitch. Anyone else? 

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @MandiAltman, welcome to the Community Forums!

Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you with this situation, can you please let me know which phone are you using to sync yout Versa 2? When was the first time you experienced this situation and how many times since then? If you haven't already done so, I recommend you to restart your device and try wearing it on your non-dominant hand when you're going to sleep. 

Let me know if the issue persists, I'll be waiting for your reply.

[Redlinx]

Since the last update, that has happened to mine as well. But it is also effecting the tracking of the exercise and sports as well. Everything keeps disconnecting and it won't stay synced. Really irritating.