The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
After taking my morning walk, I just noticed that my Versa 2 did not track any of my steps. I have walked a lot this morning and it's still saying I only have 2,809 steps. How can I fix this problem
Hi @mztiffanyb72 , restart your Versa 2 three times in a row by long pressing the left button untill you see the Fitbit logo each time and release the button (internal reset). regards kuzibri
Thank you. I just tried holding the left button down the only thing that comes up is the quick setting menu. I didn't see the fitbit logo come up. Should I continue holding the button even longer for the logo to come up?
