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Versa 2 not vibrating when receiving text notifications only

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‎12-21-2020 13:51 - last edited on ‎12-21-2020 19:27 by Fitbit Moderator

‎12-21-2020 13:51 - last edited on ‎12-21-2020 19:27 by Fitbit Moderator

I have checked other topics that appear to cover this subject but they are experiencing different issues to me. My versa 2 will vibrate when I receive a call but does not receive texts or messages like it did previously. I have checked driving mode and do not disturb on both my phone and Fitbit which are all off. What else can I try? **I might have resolved it**

 

Moderator Edit: Clarified subject

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‎12-21-2020 19:27

‎12-21-2020 19:27

Hi @ZBD412, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for taking the time to check other topics related to your notifications issue. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Looking forward to your reply.

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