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Versa 2 not working after swimming

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‎01-14-2024 12:14 - last edited on ‎01-15-2024 08:53 by Fitbit Moderator

‎01-14-2024 12:14 - last edited on ‎01-15-2024 08:53 by Fitbit Moderator

My versa 2 has stopped working after my first swim with it on. Anyone else have the same problem?? 

 

Moderator edit: edited title to clarity.

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‎01-15-2024 08:54

‎01-15-2024 08:54

Hi there and welcome to the community, @Buzz.1.

Thanks for informing me about this situation in regards to your Versa 2 not working after swimming with it.

I was able to confirm you contacted support and they were able to provide you with a solution, if you have any other questions or concerns, my best recommendation would be to contact them once again.

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