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Versa 2 notifications issue

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‎08-20-2021 19:22 - last edited on ‎08-21-2021 06:16 by Fitbit Moderator

‎08-20-2021 19:22 - last edited on ‎08-21-2021 06:16 by Fitbit Moderator

I cannot get my versa to notify me of text and calls?

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‎08-23-2021 11:57 - edited ‎08-28-2023 09:42

In response to Odyssey13

‎08-23-2021 11:57 - edited ‎08-28-2023 09:42

Hi there, @Lovepeacejoy3. Welcome to the Community Forums. 

Have you tried following the troubleshooting steps provided in the help article shared by @Odyssey13? Are you still having issues? If so, please make sure it meets the requirements listed here.

Also, make sure that your Versa 2 is linked to your Fitbit account; otherwise, the notifications won't come through your watch. To see whether your watch is connected, go to your Fitbit account, tap the Today tab > your profile picture > your device image. If your Versa 2 does not appear, see How do I set up my Fitbit device? 

If none of the above seems to do the trick, please let me know if you're getting an error message in the Fitbit app regarding the notifications not working. If that's the case, may I know what the message says?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎08-20-2021 19:32

‎08-20-2021 19:32

Hi @Lovepeacejoy3  check out this article for some troubleshooting tips - click to go there. Be sure your phone is compatible, too.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-23-2021 11:57 - edited ‎08-28-2023 09:42

In response to Odyssey13

‎08-23-2021 11:57 - edited ‎08-28-2023 09:42

Hi there, @Lovepeacejoy3. Welcome to the Community Forums. 

Have you tried following the troubleshooting steps provided in the help article shared by @Odyssey13? Are you still having issues? If so, please make sure it meets the requirements listed here.

Also, make sure that your Versa 2 is linked to your Fitbit account; otherwise, the notifications won't come through your watch. To see whether your watch is connected, go to your Fitbit account, tap the Today tab > your profile picture > your device image. If your Versa 2 does not appear, see How do I set up my Fitbit device? 

If none of the above seems to do the trick, please let me know if you're getting an error message in the Fitbit app regarding the notifications not working. If that's the case, may I know what the message says?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer