Versa 2 notifications issue

[SunsetRunner]

The notification service is down. A phone reset is required to re-enable tracker notifications. This is the note on my app on Xiaomi Redmi Note 9T - smartwach Versa 2. What i have to do?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@SunsetRunner Welcome to our Fitbit Community. Regarding the notifications issue that your Versa 2 has experienced, I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor your watch during the next 24 hours and see if the issue gets fixed.

Hope this helps.

[SunsetRunner]

I'm trying everything and still is not working... I had a samsung J6 - all
was perfect - that phone was broken so i bought new one - Xiaomi Redmi Note
9T. Since that time is not working. I delete accunt and did on another one,
but still the same problem. Yesderday was working for 5min when i swiched
off and schwied on phone.

[JuanJoFitbit]

@SunsetRunner Thank you for getting back and trying the recommended steps. Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.

[SunsetRunner]

Thank you! Finally is working on new app accunt.

[JuanJoFitbit]

@SunsetRunner That's great news! I'm so glad to hear that you managed to get the issue resolved. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board, where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀