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Versa 2 pausing during exercise mode

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‎11-04-2020 13:01 - last edited on ‎11-08-2020 16:37 by Fitbit Moderator

‎11-04-2020 13:01 - last edited on ‎11-08-2020 16:37 by Fitbit Moderator

My Versa 2 continues to pause in exercise Workout mode.  This was fixed and started again with the last update. Is there a way to make the screen less sensitive during workout? 

 

Moderator Edit: Clarified subject

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‎11-08-2020 16:36

‎11-08-2020 16:36

Hi @P37, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? Are you wearing your Versa 2 on your non-dominant hand? Is this occurring with specific activities or with all of them? In the meantime I receive your answers, please restart your Fitbit and let me know if the issue persists.

 

Looking forward to your reply.

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