Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 pixelated screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

Out of nowhere my Versa 2 screen went dark. I’ve restarted several times, put it on its charger and when it turns on there’s just a pixelated screen?

 

 

Moderator edit: format

Best Answer
0 Votes
3 REPLIES 3

Hi @tmcginn, welcome to our Fitbit Community! I'm sorry to hear that the screen of your Versa 2 went dark and it's now pixelated. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via chat and sent you an email with some information. Don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

Hi . How did you fix this problem . Exact same happened to mine !!

thanks

Greg

Best Answer
0 Votes

I chatted with customer support and I have been told to return my device and charger. 

Best Answer