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Versa 2 reboot loop

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‎11-24-2020 02:24 - last edited on ‎11-24-2020 18:43 by Fitbit Moderator

‎11-24-2020 02:24 - last edited on ‎11-24-2020 18:43 by Fitbit Moderator

When I hold or press the power button, my fitbit versa 2 shows the Fitbit icon then turns off again. When I place it on it's charger, it switches back and forward to the icon and a black screen. Please hell me find the solution to this problem.

 

Moderator Edit: Clarified subject

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‎11-24-2020 18:43

‎11-24-2020 18:43

Hi @StormX141, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. Our Support team informed me that they already provided you assistance to resolve this situation via phone. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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