06-15-2022
	
		
		14:33
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		06-17-2022
	
		
		12:10
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			AndreaFitbit
		
		
		
		
		
		
		
		
	
			
		
			
    
	
		
		
		06-15-2022
	
		
		14:33
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		06-17-2022
	
		
		12:10
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			AndreaFitbit
		
		
		
		
		
		
		
		
	
			
		
Seems like many people are having this problem including myself and the only reply is someone will contact you. If there's a solution why isn't it posted?
The pressing button for 10 seconds routine and reinstalling the app doesn't doesn't work since the fitbit never boots. I suspect there is no solution and this is just another runaround.
Moderator edit: format and label.
06-17-2022 12:13
                                          Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.  Learn more 
                              06-17-2022 12:13
Welcome to the Fitbit Community, @HankoC. Thanks for reporting this and for mentioning that you pressed the button for 10 seconds and reinstalled the app.
I noticed that you already got in touch with our team and received assistance.
Keep on visiting the forums.
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