Versa 2 reboots sometimes and touchscreen not responding

[fue]

Recieved my versa 2 During Christmas and after Two months the touchscreen stopped to respond and it random reboots sometimes. 

Have read that several other users have had same issues. 

Please help me since I cannot use the versa like I want to.

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @fue.

I am sorry to hear the touchscreen on your Versa 2 stopped responding and reboots sometimes. I appreciate the additional details, I understand how you are feeling and I am here to help. I recommend doing the following: 

1. Switch to a Fitbit clock face: How do I change the clock face on my Fitbit device? 
2. Restart your device by following the steps from this help article: How do I restart my Fitbit device?

Some users reported that changing the Screen Wake setting to manual helps with this issue if you would like to try that: How do I see the time on my Fitbit device?

Let me know how it goes, I'll be around. 

[fue]

Thanks for the reply somewhat delayed but anyways...

Did not work, and the touch of the watch hasnt worked for months now.

I do want this fixed.

So what should we do?

[LiliyaFitbit]

Hi @fue, thank you for your reply.

I apologize for the previous delayed response. I appreciate your efforts and the additional details. Since the issue persists, I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

Let me know if you have any questions.