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Versa 2 recording only sleep patterns

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‎10-22-2022 01:23 - last edited on ‎10-23-2022 11:55 by Moderator Alum

‎10-22-2022 01:23 - last edited on ‎10-23-2022 11:55 by Moderator Alum

Basic sleep pattern 80% of the time whith new Versa 2, older Versa 2 was no problem. 2 new Versa 2 that I bought not training  sleep only  basic and I'm having to send them back. 

 

Moderator Edit: Clarified subject

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‎10-22-2022 07:23

‎10-22-2022 07:23

What changed other than the watches? Did you change the original band? Wear it differently? Install the latest firmware? 

 

Something changed. 

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‎10-23-2022 11:54

In response to SunsetRunner

‎10-23-2022 11:54

Hi @John291, I'm glad you came back to the Community. @SunsetRunner, thanks for the help.

 

Thank you for the information provided regarding the sleep stages. I'd recommend you check if you have the Heart Rate tracker on and also try a restart on your device. 

 

Also to have sleep stages recorded on your Fitbit App, you must have at least 3 hours of continuous sleep. For more details check this article.

 

Hope this helps.

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