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Versa 2 restarting constantly by itself

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‎05-10-2020 10:23 - last edited on ‎07-09-2020 07:16 by Fitbit Moderator

‎05-10-2020 10:23 - last edited on ‎07-09-2020 07:16 by Fitbit Moderator

It just keeps restarting. I've tried the factory reset, only using Fitbit made clock faces .. and nothing seems to be working. 

Now because of this, the battery doesn't last more than a day and a half. 

Help please!

 

 

Moderator edit: updated subject for clarity

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‎07-09-2020 07:16 - last edited on ‎08-26-2024 03:29 by Fitbit Moderator

‎07-09-2020 07:16 - last edited on ‎08-26-2024 03:29 by Fitbit Moderator

Hi @Trinabena, welcome to our Fitbit Community! I'm sorry to hear that your Versa 2 restarts constantly by itself. By the way, thank you for troubleshooting this issue before contacting our forums.

I was able to get in touch with our Support team and was told that they assisted you via phone and email. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often and please stay safe! 😀

JuanJo | Community Moderator

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