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Versa 2 return process with Customer Support

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‎10-25-2020 03:24 - last edited on ‎10-25-2020 19:13 by Fitbit Moderator

‎10-25-2020 03:24 - last edited on ‎10-25-2020 19:13 by Fitbit Moderator

I was frustrated about lack of support, read another member  they mentioned live chat!!! Googled it, got into live chat within 10 minutes, they are sending s label to return my defunct verso2

 

Moderator Edit: Clarified subject

 

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‎10-25-2020 19:13

‎10-25-2020 19:13

Hi @Williesx, welcome to the Community Forums!

 

Thanks for your post and for taking the time to share your experience. Just as mentioned in your post, our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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