help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 screen and battery issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-08-2022 23:30 - last edited on ‎08-09-2022 04:41 by Fitbit Moderator

‎08-08-2022 23:30 - last edited on ‎08-09-2022 04:41 by Fitbit Moderator

This is my 2 Fitbit product in less than 6 months and to say I'm not Happy nor Pleased with this product. Fitbit needs to fix this issues with there products there selling. Screen turning green with lines and blank. What use is the product if you can't use it. After this issues and I can't get the product to work properly like it should, I'm done with Fitbit products why should I keep wasting my money.

 

#unsatisfiedcustomer#

 

Moderator Edit: Clarified subject

Best Answer
Labels:
2 REPLIES 2

‎08-09-2022 04:45 - edited ‎04-02-2024 11:06

‎08-09-2022 04:45 - edited ‎04-02-2024 11:06

Hi there, @Flodavis1. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 2. We‘re taking your comments and sentiments in regards to our products into consideration. 

Regarding the screen not working, please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

As for the battery draining too fast, please note that as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎08-09-2022 05:34

‎08-09-2022 05:34

Totally with you here. Mine is doing exactly the same with the screen but is a bit older so obviously the standard reply from Fitbit will be we-can’t-fix-it-but-here’s-a-discount-on-another-of-our-products-which-will-soon-go-**ahem**-up!

oh and yes Fitbit, I have re-paired, charged, changed the clock face etc. 

Best Answer
0 Votes