07-06-2021 18:48 - last edited on 07-07-2021 14:11 by LiliyaFitbit
07-06-2021 18:48 - last edited on 07-07-2021 14:11 by LiliyaFitbit
My Versa 2, is 17 months old and the screen popped open. And would not stay put. I have not used it much and it is still working fine.
What are my options.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Judging by other, similar, posts, the problem is not repairable but you should be eligible for a replacement if you are still covered by the Fitbit warranty (in some parts of the world this runs for 2 years). I suggest contacting customer support via contact.fitbit.com They can check your warranty status and advise on your options.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Judging by other, similar, posts, the problem is not repairable but you should be eligible for a replacement if you are still covered by the Fitbit warranty (in some parts of the world this runs for 2 years). I suggest contacting customer support via contact.fitbit.com They can check your warranty status and advise on your options.
Best Answer