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Versa 2 screen came off

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‎09-02-2022 10:42 - last edited on ‎09-02-2022 12:27 by Fitbit Moderator

‎09-02-2022 10:42 - last edited on ‎09-02-2022 12:27 by Fitbit Moderator

My Fitbit screen fell off I wasn’t doing anything what can be done 

 

Moderator Edit: Clarified subject

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‎09-02-2022 12:34 - edited ‎07-15-2023 04:31

‎09-02-2022 12:34 - edited ‎07-15-2023 04:31

Hi there, @Patricktrendz1. Welcome to the Community Forums. I'm sorry to hear about your Versa 2's screen. 

When a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors.

Please note the screen cannot be replaceable and/or repaired. 

If you have any questions regarding what is covered under the warranty you can read more about it here fitbit.com/legal/returns-and-warranty.

Before doing something to your watch, please review the section Availability or repair facilities/spare parts  and Exclusions and Limitations from the link I've shared above.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-02-2022 12:34 - edited ‎07-15-2023 04:31

‎09-02-2022 12:34 - edited ‎07-15-2023 04:31

Hi there, @Patricktrendz1. Welcome to the Community Forums. I'm sorry to hear about your Versa 2's screen. 

When a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors.

Please note the screen cannot be replaceable and/or repaired. 

If you have any questions regarding what is covered under the warranty you can read more about it here fitbit.com/legal/returns-and-warranty.

Before doing something to your watch, please review the section Availability or repair facilities/spare parts  and Exclusions and Limitations from the link I've shared above.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer