07-06-2021 18:48 - last edited on 07-07-2021 14:11 by LiliyaFitbit
07-06-2021 18:48 - last edited on 07-07-2021 14:11 by LiliyaFitbit
My Versa 2, is 17 months old and the screen popped open. And would not stay put. I have not used it much and it is still working fine.
What are my options.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
07-06-2021 23:51
07-06-2021 23:51
Judging by other, similar, posts, the problem is not repairable but you should be eligible for a replacement if you are still covered by the Fitbit warranty (in some parts of the world this runs for 2 years). I suggest contacting customer support via contact.fitbit.com They can check your warranty status and advise on your options.
07-06-2021 23:51
07-06-2021 23:51
Judging by other, similar, posts, the problem is not repairable but you should be eligible for a replacement if you are still covered by the Fitbit warranty (in some parts of the world this runs for 2 years). I suggest contacting customer support via contact.fitbit.com They can check your warranty status and advise on your options.