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Versa 2 screen came off

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‎05-24-2024 09:57 - last edited on ‎05-24-2024 09:59 by Fitbit Moderator

‎05-24-2024 09:57 - last edited on ‎05-24-2024 09:59 by Fitbit Moderator

I went to watch the time and the face of my versa was dangling. Apparently the adhesive that held it in place is no longer working.  I've had the device for  little under a year and 3 months.

Moderator Edit: Clarified subject

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‎05-24-2024 10:00

‎05-24-2024 10:00

Hi there, @EffXui. Welcome to the Fitbit Community Forums. I'm sorry to hear about your Versa 2 screen. I understand your concern, we're here to help! 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly.  Thanks in advance! 

Maria | Community Moderator, Fitbit


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