12-10-2020
12:23
- last edited on
12-10-2020
13:07
by
MarreFitbit
12-10-2020
12:23
- last edited on
12-10-2020
13:07
by
MarreFitbit
My fitbit will no longer turn on half of the time and when it finally turns on, the screen shows a different time then the actual time. It is also turning white and grey like a glitch in a game and is lagging, the clock image is also cut in half and lagging. In overview, my fitbit is glitching and isn't working at all like it is supposed to as it isn't turning on most of the time even though it is fully charged.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
12-10-2020 13:13 - edited 10-08-2023 04:33
12-10-2020 13:13 - edited 10-08-2023 04:33
Hi there @Rogues.are.we, welcome on board.
I'd recommend restarting your Versa 2 by following these steps: How do I restart my Fitbit device?
Regarding the wrong time, keep in mind that your watch may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. If you're having syncing difficulties, please see Why won't my Fitbit device sync?
On a side note, please make sure that the mobile device you're syncing with is included in our list of Supported Devices. You can find it here Which phones and tablets can I use with my Fitbit watch or tracker?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
12-10-2020 13:13 - edited 10-08-2023 04:33
12-10-2020 13:13 - edited 10-08-2023 04:33
Hi there @Rogues.are.we, welcome on board.
I'd recommend restarting your Versa 2 by following these steps: How do I restart my Fitbit device?
Regarding the wrong time, keep in mind that your watch may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. If you're having syncing difficulties, please see Why won't my Fitbit device sync?
On a side note, please make sure that the mobile device you're syncing with is included in our list of Supported Devices. You can find it here Which phones and tablets can I use with my Fitbit watch or tracker?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...