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Versa 2 screen corrupted

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‎12-22-2021 18:20 - last edited on ‎12-23-2021 04:33 by Fitbit Moderator

‎12-22-2021 18:20 - last edited on ‎12-23-2021 04:33 by Fitbit Moderator

suddenly my screen is flashing bright lights. I’m unable to see the clock face. Occasionally will look like white noise and then flashes bright again.

 

Moderator Edit: Clarified subject

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‎12-23-2021 04:34

‎12-23-2021 04:34

Hi @at82910 - try a restart with the buttons. see How do I restart my Fitbit device? 

Author | ch, passion for improvement.

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‎12-23-2021 04:34

‎12-23-2021 04:34

Hi @at82910 - try a restart with the buttons. see How do I restart my Fitbit device? 

Author | ch, passion for improvement.

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‎12-23-2021 04:35 - edited ‎09-02-2023 06:53

‎12-23-2021 04:35 - edited ‎09-02-2023 06:53

Hi there, @at82910. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

I've seen that you contacted our Support Team after posting here and they've already assisted you with this matter. If you still need help, please feel free to contact them back so they can continue helping you.

Maria | Community Moderator, Fitbit


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