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Versa 2 screen corrupted

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‎09-05-2020 13:13 - last edited on ‎09-07-2020 14:21 by Fitbit Moderator

‎09-05-2020 13:13 - last edited on ‎09-07-2020 14:21 by Fitbit Moderator

My screen is having serious issues.  It is going from green to grey with lines going across like a TV which is having problems with its vertical hold.  At first I tried re-starting it which did work for a while, I have tried a factory reset which worked for a while and now unpaired it from my phone which did work before but now will not.  The watch is now useless.  What can I do now?

 

 

Moderator Edit: Clarified subject

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‎09-05-2020 15:50

‎09-05-2020 15:50

Mine began doing the same thing a few days ago. The screen is white and flashes. All of the restart procedures didn’t work. Since I bought it in January it is still under warranty so they are sending me a replacement. Basically, when this happens there’s nothing you can do to fix it. 

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