Versa 2 screen corrupted

[Demife46]

I just started having problems with my Versa 2 screen.  It has black & white horizontal lines constantly, like back in the day when a tv station would go off air.  I can vaguely see things in the background and the screen still seems to be working as far as scrolling left and right and choosing things. I've tried restarting several times and that didn't help.  I've changed clock faces that didn't help. I was able to get to the About and factory reset which I did, but that didn't help and I can't read the screen to see what to do next.  With doing all this it's gotten worse.  Any suggestions?  Is there any hope for this?

Moderator Edit: Clarified subject

[Dinamoaner]

Exactly same for me - working fine til Monday, buzzed a couple of times and screen went black. Pressed left button and screen appears with lines. A couple of times clock face appeared and managed factory resets but no change after still either black or fuzzy lines screen.  Have seen other posts with same problem. My Versa is 2 years old. 

[MarreFitbit]

Hi there, @Demife46 @Dinamoaner. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Fitbit devices before reaching out. I understand where your concerns are coming from. 

Since you both have exhausted all steps we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon.