help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 screen corrupted

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-04-2023 12:45 - last edited on ‎05-05-2023 04:11 by Fitbit Moderator

‎05-04-2023 12:45 - last edited on ‎05-05-2023 04:11 by Fitbit Moderator

9FC21057-DA4A-4FF3-8F70-EA326DDC5042.jpeg

 

My Versa 2 screen was fine last night and now it’s going haywire I can only see it as I’ve turned the brightness up to Max and now it’s going mental flickering and showing a white screen - please see videos - can anyone help me please?? 

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-05-2023 03:51

‎05-05-2023 03:51

Hi @Princesszoo Try Restarting your Versa 2 a couple of times. If that doesn't fix it try changing the clock face in the app. If that doesn't help then it is dying and you will need to contact Fitbit Support  and see if it is still under warranty. 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer