11-21-2022
18:48
- last edited on
11-23-2022
09:28
by
AndreaFitbit
11-21-2022
18:48
- last edited on
11-23-2022
09:28
by
AndreaFitbit
I also had the white line and now the screen has died. All I have now is an orange lined face. You can faintly see the display but not enough to use it. Screen failure. The end. So sad!
Moderator edit: updated subject for clarity and label.
Answered! Go to the Best Answer.
11-25-2022 06:10
11-25-2022 06:10
Welcome to the Fitbit Community, @Aplan. Thank you for letting us know that restart didn´t help with your Versa 2 screen failure.
I noticed that you already got in touch with our Support Team and received assistance.
Have a nice day.
11-23-2022 09:30
11-23-2022 09:30
Welcome to the Fitbit Community, @Bostie. I´m sorry to hear about your Versa 2 screen.
Please restart your watch in order to remove the orange lined face: Press and hold the button for 10 seconds until you see the Fitbit logo on the screen, and then release the button.
Let me know how it goes.
11-24-2022 13:26
11-24-2022 13:26
I have this same problem and restart didn’t help.
11-25-2022 06:10
11-25-2022 06:10
Welcome to the Fitbit Community, @Aplan. Thank you for letting us know that restart didn´t help with your Versa 2 screen failure.
I noticed that you already got in touch with our Support Team and received assistance.
Have a nice day.