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Versa 2: screen fell off

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‎02-08-2021 18:20 - last edited on ‎02-08-2021 20:38 by Fitbit Moderator

‎02-08-2021 18:20 - last edited on ‎02-08-2021 20:38 by Fitbit Moderator

The actual screen fell.off. the display is off. I looked down to check the time and the screen is hanging on wires. I guess it's not waterproof now. 

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‎02-08-2021 20:38

‎02-08-2021 20:38

Hello @MarkHSDCA, it's nice to see you again participating here in the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared in your post, I'm sorry to know that you're experiencing difficulties with the screen of your Versa 2. Because this is a hardware issue, the best way to get help for this specific problem is to chat directly with our Customer Support team or give us a call. That said, please click here to get connected and receive further assistance.

 

I'll be around if you need anything else.

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‎02-08-2021 20:38

‎02-08-2021 20:38

Hello @MarkHSDCA, it's nice to see you again participating here in the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared in your post, I'm sorry to know that you're experiencing difficulties with the screen of your Versa 2. Because this is a hardware issue, the best way to get help for this specific problem is to chat directly with our Customer Support team or give us a call. That said, please click here to get connected and receive further assistance.

 

I'll be around if you need anything else.

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