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Versa 2 screen fell off

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‎02-07-2021 08:36 - last edited on ‎02-07-2021 17:37 by Fitbit Moderator

‎02-07-2021 08:36 - last edited on ‎02-07-2021 17:37 by Fitbit Moderator

Hi,

 

The faceplate of my Versa 2 has suddenly detached from the watch base.

 

Moderator Edit: Clarified subject

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‎02-07-2021 17:28

‎02-07-2021 17:28

Welcome to the Fitbit Community @JazzoRenee.

 

I'm sorry to hear about the issue you experienced with your Fitbit Versa 2. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

See you around.

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