Versa 2 screen has come off

[ChristMartin]

After taking off my jumper yesterday, I noticed the screen has come away from the actual watch, attached loosely by what seems to be a metal/plastic coil.

I can send a picture to give a clearer picture if needed. 

I was wondering if you could help. I tried pushing it back in, but in time, it falls away again. 
There seems to be no adhesion left to keep it in place. 

Thanks for any help in advance,

Kind regards, 

Chris Martin

Moderator Edit: Clarified subject

[ShellyNic84]

Mine has just done that but screen won’t work either 

[MarreFitbit · Accepted solution]

Hi there @ChristMartin @ShellyNic84, welcome to the Community Forums. I'm sorry to hear what happened to your watches' screen. 

Please note the screen cannot be replaceable. When a tracker suffers damage while under warranty, you can contact our Customer Support. Discounts and replacements depend on tracker model and other factors.

With that said, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon.

[ChristMartin]

Thanks for letting me know Marre, I'll do that now. 

[MarreFitbit]

@ChristMartin Anytime! 🙂