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Versa 2 screen has developed a circle shadow

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‎08-05-2022 12:38 - last edited on ‎08-05-2022 17:06 by Fitbit Moderator

‎08-05-2022 12:38 - last edited on ‎08-05-2022 17:06 by Fitbit Moderator

My versa 2 has developed a strange circle shadow. So I tried the soft reset but it's now significantly worse.. is there anything else I can try ? I haven't spilt any water or liquids or food on it, I have no idea what's happened to it ?

 

Moderator Edit: Clarified subject

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‎08-05-2022 17:07 - edited ‎06-28-2023 10:13

‎08-05-2022 17:07 - edited ‎06-28-2023 10:13

Hi there, @Niki1985. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen you contacted our Support Team after posting here but your chat got disconnected. If you still need help, please chat with us online again or give us a call. Click here to get connected.

In the meantime, I suggest trying to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-05-2022 17:07 - edited ‎06-28-2023 10:13

‎08-05-2022 17:07 - edited ‎06-28-2023 10:13

Hi there, @Niki1985. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen you contacted our Support Team after posting here but your chat got disconnected. If you still need help, please chat with us online again or give us a call. Click here to get connected.

In the meantime, I suggest trying to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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