Versa 2 screen is acting odd

[NeedhelpVersa2]

My screen is all lit up as if every ‘light’ is on.  It can’t be read.  I hold the bottom on the left to reboot and it will go black, but then lights all up again.  The Fitbit logo doesn’t appear (or it’s lost in all the lights).  Any ideas?


Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @NeedhelpVersa2. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

[NeedhelpVersa2]

I’ve tried that multiple times.  It’s not fixing the problem