09-29-2021
04:57
- last edited on
09-29-2021
06:01
by
MarreFitbit
09-29-2021
04:57
- last edited on
09-29-2021
06:01
by
MarreFitbit
This weekend while in Tennessee my versa 2 touchscreen wouldn’t work right. I couldn’t toggle through my steps, heart rate, and battery on Home Screen and I couldn’t slide to start and track exercises or swipe down for notifications. Now my Fitbit is trying to catch up and will by itself toggle and vibrate rapidly through the steps heart rate and battery. There is also a blue line on the right of the screen. Also oddly enough it did this last time I was in Tennessee but recovered after being back. It has not gone back to normal yet.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
09-29-2021 06:02 - edited 08-11-2023 04:51
09-29-2021 06:02 - edited 08-11-2023 04:51
Hi there, @kaylajo_2012. Welcome to the Community Forums. Thanks for the details provided about your Versa 2 behavior. I understand where your concern is coming from.
Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
09-29-2021 06:02 - edited 08-11-2023 04:51
09-29-2021 06:02 - edited 08-11-2023 04:51
Hi there, @kaylajo_2012. Welcome to the Community Forums. Thanks for the details provided about your Versa 2 behavior. I understand where your concern is coming from.
Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...