Versa 2 screen is acting odd

[rlblack]

All of a sudden my Fitbit screen has started glitching.  Lines pulsate and then goes to black and white then just goes black.  Once it calms down the coloring is very saturated.

I really don't want to buy a new one because I bought this one in January of 2022.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @rlblack. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand where your concern is coming from. 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

Hope that helps. 

[rlblack]

Hello,
I tried these steps and it actually did not work. I believe I restarted
but the screen was acting up so much I couldn't see what it was actually
doing.

[MarreFitbit]

@rlblack I appreciate you had followed the tips and recommendations provided above.

I've created a case to get you in contact with our Support Team  about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon!