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Versa 2 screen is stuck on a question mark

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‎05-30-2021 17:19 - last edited on ‎05-31-2021 09:19 by Fitbit Moderator

‎05-30-2021 17:19 - last edited on ‎05-31-2021 09:19 by Fitbit Moderator

steps not showing up on Fitbit just has a ? Mark

 

 

Moderator Edit: Clarified subject

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‎05-31-2021 09:19 - edited ‎04-07-2024 06:39

‎05-31-2021 09:19 - edited ‎04-07-2024 06:39

Hi there, @Keirhkrause. Welcome to the Community Forums. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-31-2021 09:19 - edited ‎04-07-2024 06:39

‎05-31-2021 09:19 - edited ‎04-07-2024 06:39

Hi there, @Keirhkrause. Welcome to the Community Forums. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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