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Versa 2 screen is too dim

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 Versa 2 works really well and I enjoy the tracking function very much.  However the screen brightness seems to have lessened - how do I fix that so I can see the face more clearly?

Moderator Edit: Clarified subject

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Hi there, @Redlushdaisy. Welcome to the Fitbit Community Forums. I'm glad to hear that you've been enjoying your Versa 2 so far. I will do my best to help you with the screen that is too dim. 

As per the description of your post, it seems like the sleep mode feature is enabled. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe down from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

If the above doesn't describe your issue, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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