Versa 2 screen messed up

[abbinagl]

My versa 2 screen is starting to mess up. I have 2 white bands on the left side of my screen and then today it just started to leave black hole looking things all over it as well. Does anyone know if you can fix it? 

[SunsetRunner]

What have you tried? The usual is hold the button until it cycles off and you get back to the Fitbit logo.

When you plug it into power does it vibrate or the screen show it charging?

Also, does the Fitbit app see the watch? If so try changing the watch face from the app.

[abbinagl]

I have already tried restarting my watch multiple times, as well as updating it incase that was the issue. Yes my screen still acts like normal with charging and everything else but it just looks damaged even thought I haven’t dropped it. 
changing the watch face also does nothing to fix it. 

[SunsetRunner]

Thanks, having details helps. Sounds like it's gone to meet its maker. 

BTW, did you install the latest firmware update? If you go to Settings->About it should tell you the version. The latest is 35.72.1.23. If so, did the problem begin after the firmware update? 

[Linda6]

Hi mines done exactly the same thing today I've reset twice checked that my clock is the fitbit one now it's frozen won't move off the clock I've got the alarm set for 5 30 am and the bloody thing won't let me switch off 

[abbinagl]

That’s what I was afraid of, and when I look at the version mine says it’s 72.1.23 and it all started very randomly but it started before the last update, I wanna say the last time I updated it before this last time was at least 2 weeks prior 

[abbinagl]

So far mine doesn’t have any issues with using it other than blocking some things, but I’ve also tried restarting and updating it and nothing has fixed it