help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 screen not swiping

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-23-2021 13:26 - last edited on ‎06-24-2021 09:51 by Fitbit Moderator

‎06-23-2021 13:26 - last edited on ‎06-24-2021 09:51 by Fitbit Moderator

So my Fitbit is showing a thin dark blue line on the right side of it and it won’t swipe and it just glitches and it won’t let me do anything like if I press the side buttons it doesn’t do anything and I was wondering if anyone could help me fix it please and thank you 

 

 

Moderator edit: format

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-24-2021 09:51

‎06-24-2021 09:51

@Dylan-drumm Welcome to our Fitbit Community. I totally understand how you feel about the screen issue that your Versa 2 has experienced.

 

I'd like you to restart your Versa 2 as described in this help article. After this, monitor your watch and see if the screen works properly.

 

Hope this helps.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes