Versa 2 screen not working properly

[NateFuller]

Watch stays on Source / Output screen and doesn't return to display the time. I paired it with my phone at least 3 times turning on and off Bluetooth and using my phone settings. Frustrated!

Moderator Edit: Clarified subject

[Guy_]

Hi @NateFuller - try holding the watch button for 10 seconds till it blanks or vibrates and wait for the logo to appear and for it to start.

[MarreFitbit]

Hi there, @NateFuller. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 2's screen is not working properly. I understand how frustrating this can be, we're here to help! @Guy_ 

As @Guy_ has suggested and in order for us to better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

[Lizduguay]

I also am having the same problem with my Versa 2. About 4 days ago, the screen was frozen on Spotify, then after playing with it for awhile to get it back it is now frozen on set up wallet screen. It is no longer registering any activity, I can’t even turn it on & off as that button hasn’t been working either. My watch is only about 2-3 yrs old.  This is my second Fitbit watch & probably my last. Very frustrating.