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Versa 2 screen not working

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‎12-28-2021 00:00

‎12-28-2021 00:00

Hi

 

my versa 2 touch screen has just stopped working. It lights up but is stuck on the main screen. I have looked through old questions and done a few reboots, software upgrade and it is an original clock face.

 

I bought my watch in November 2020. It has worked perfectly until now. 

Any help appreciated. Thanks

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‎12-30-2021 18:17

‎12-30-2021 18:17

Welcome to the Fitbit Community, @KTRichards.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to get them resolved before contacting us.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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