04-12-2021
	
		
		07:24
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		04-13-2021
	
		
		07:15
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			MarreFitbit
		
		
		
		
		
		
		
		
	
			
		
			
    
	
		
		
		04-12-2021
	
		
		07:24
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		04-13-2021
	
		
		07:15
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			MarreFitbit
		
		
		
		
		
		
		
		
	
			
		
The face of my Versa 2 popped off a few days ago... looked for help, was sent to twitter messaging, left msg, no response. How do I get this fixes. Holding together with rubber bands
Moderator Edit: Clarified subject
04-13-2021 07:18 - edited 10-25-2023 05:38
                                          Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.  Learn more 
                              04-13-2021 07:18 - edited 10-25-2023 05:38
Hi there, @LisaD0803. Welcome to the Community Forums. 
We're sorry for the hard time you had while reaching our Support Team, due to recent events affecting our operations, support options are limited and wait times are longer than usual.
However, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
We hope your issue is solved soon.
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